Refund Policy Refund

Refund Policy

We strive to provide high-quality Discord bots and AI APIs that meet your specific needs. However, we understand that situations may arise where a refund is necessary. This refund policy outlines the circumstances under which refunds are granted and the process for requesting them.

Eligible for Refund:

  • Defective Products: If a bot or API is demonstrably defective or fails to function as advertised, a full refund will be issued upon verification.
  • Technical Issues: If a bot or API is experiencing persistent technical issues that prevent it from functioning as intended, and these issues cannot be resolved within a reasonable timeframe, a refund may be granted at our discretion.
  • Change of Mind: Refunds for purchased bots or APIs are generally not granted based solely on a change of mind or dissatisfaction with the product. However, we may consider exceptions on a case-by-case basis if the bot or API was purchased in error or under false pretenses.

Not Eligible for Refund:

  • Custom Bots/APIs: Custom-made bots or APIs, **including any customization made after purchase**, are not eligible for refunds, unless they are found to be defective or fail to meet the agreed-upon specifications.
  • Usage Issues: Refunds are not provided for issues related to improper use, misuse, or user error.
  • Free Trial Periods: Free trial periods are provided for evaluation purposes only. Refunds are not available for purchases made during a free trial period.
  • Expired Products: Refunds are not available for products that have already expired.

Requesting a Refund:

To request a refund, please contact our support team at with the following information:

  • Order number
  • Detailed description of the issue
  • Proof of purchase

We will review your request and respond within 7 business days.

Final Decision:

The final decision regarding refund eligibility and processing will be made at our sole discretion.

Note: Refunds may be processed in the original payment method used for purchase. Processing time may vary depending on the payment provider.

This refund policy is subject to change without prior notice.